Our Team
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Mr. Gary TilkinGary Tilkin is the CEO and founder of Gary Tilkin Consultants, Inc, an international performance improvement organization with a strong focus on customer-driven systems that provides on-site consultation, strategic planning, and customized curriculum development as well as training and meeting facilitation for sales staff, management, finance and insurance agents, and corporate executives in the automotive industry. more After graduating from Concord University in 1979, with a double degree in marketing and management, Gary gained practical experience in the retail automobile industry working his way from sales to finance and insurance, and on to various management levels. Assisting others to develop their potential quickly became a keen interest and focus, leading to a position as a consultant and trainer for one of the country’s leading automotive training organizations. Gary took a giant leap of faith, and stepped out to establish his own company beginning in 1990, and has since had a wide variety of valuable experiences that make him a “Professional for Life”. Some of Gary’s career highlights include:
Gary has been a highly rated speaker at the National Automobile Dealers Association national conventions, and at various state automobile dealers conventions. He has appeared on A.S.T.N. (Automotive Satellite Television Network) demonstrating management, sales, prospecting, closing and leasing techniques. Gary brings extensive knowledge of the automotive industry from the experiences accumulated during his 34-year career. A keen sense of humor provides excitement and fun to the participants in his workshops, while his proven track record in developing them to achieve performance levels beyond their expectations provides value to his clients. Gary, his wife and two children now live in Miramar Beach, Florida. |
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Mrs. Tami TilkinTami Tilkin is the Vice President of Operations for Gary Tilkin Consultants, Inc., and is the organizational backbone of the company. Tami is in charge of facilities, equipment, staff, communications, and project coordination. In addition, Tami assists with writing, reviewing, and editing the corporate web site and blog. Tami has been married to Gary for over 31 years. They reside in Miramar Beach, FL, with their two children, Alex and Alyssa, as well as their two cairn terriers, Buddy and Sassy. |
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Mr. Mark Gonzalez - Web Designer/DeveloperMark Gonzalez has been in the information technology industry for more than 15 years. His experience includes application development, web programming, Flash programming, web design and graphic design. Mark lives in Fort Lauderdale, Florida with his wife and two children. Contact Mark via email at: markgonz at gmail dot com. |
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Chuck O’Keefe - Management Development ConsultantChuck O’Keefe is known both nationally and internationally as a leader in the field of Performance Improvement for his work in Corporate Education, Change Management, Instructional Systems Design and Process Improvement. more Prior to establishing Quanovia, a performance improvement consulting and training company located in Greenville, North Carolina, Chuck held a variety of executive positions in the corporate world. First as a catalylist and trainer for the HAC Group, Inc., then as the National Associate Dean for The University of Toyota (UOT) where he established the School of Retail Professional Development (SRPD) and most recently having created and lead Performance Learning Services (PLS) at NACCO Materials Handling Group, Inc., (NMHG). In these roles Chuck lead internal work groups as well as independent businesses through significant process improvement initiatives. Notable among these was the ISO 9001:2000 certification of the UOT’s School of Retail professional Development. Additionally, he was the lead in the design, development and delivery of both the Toyota Quality Financial Management (TQFM) and Toyota Quality Executive Management (TQEM) programs. These programs were revolutionary for the automotive business and lead to dramatic improvements in four key areas of Productivity, Profitability, Employee Retention and Customer Satisfaction. While at PLS, Chuck directed the development of a world class sales training program focused on the unique and growing Warehouse Market. Additionally, he has collaborated to publish works on Sales Consultant Retention, Corporate Culture and Customer Relations Management as well as occasional writing for the online edition of CLO Magazine. Chuck has been a host and also presented for numerous events including national/international conferences and panel discussions. He has also served on the Advisory Board for the Global Council on Corporate Universities (GLOBALCCU). Chuck’s academic achievements include a B.A. degree from Villanova University, Villanova, Pa. and an M.A. in Education focused on Instructional Systems Design for Adult Learners from Penn State University, Great Valley, Pa. Additionally, he has earned certification from The International Society for Performance improvement as a Certified Performance Technologist (CPT), Corporate Coach University for facilitation of the Coaching Clinic and from VitalSmarts for facilitation of Crucial Conversations. He has served as faculty for the CLO Colloquium as well as having participated on their Business Intelligence Board. Mr. O’Keefe was a finalist for the World of Learning 2004 Training Manager of the year and has also won the following awards:
Chuck has professional affiliations with the following organizations:
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